Shipping policy

Processing Orders

We understand that receiving your order promptly is of the utmost importance. Once your payment is confirmed, our dedicated team works tirelessly to process your order within 1-2 business days. This processing time allows us to ensure the quality and accuracy of your order before it embarks on its journey to your doorstep.

International Shipping and Customs Assistance

For our valued international customers, we extend our services worldwide. When you place an international order, you may be responsible for customs charges, duties, and taxes levied by your country’s authorities. However, our commitment to your satisfaction goes beyond just delivering your order. We are dedicated to making the customs clearance process as straightforward and simplified as possible for you.

Here’s how we can help:

1. Providing Necessary Documentation: We will provide you with all the essential documentation required for customs clearance. This includes detailed invoices adapted to your country specific needs and any other paperwork necessary to comply with your country’s customs regulations.

2. Guidance and Support: Our experienced team is well-versed in international shipping and customs procedures. If you have any questions or concerns about customs clearance, don’t hesitate to reach out to our customer support team by email (contact@ajharimau.com). We are here to provide guidance and support to ensure a seamless experience.

3. Timely Submission: We ensure that all required paperwork is submitted promptly to expedite the customs clearance process. This helps minimize any potential delays in the delivery of your order.

Our goal is to alleviate any potential stress associated with customs clearance, allowing you to focus on enjoying your new products. Your satisfaction is our top priority, and we are committed to going the extra mile to make your international shopping experience with us as convenient as possible.

Shipping Cost Calculation

We offer a hassle-free shipping cost calculation system. When you proceed to the order page, our website will automatically calculate the shipping costs based on your shipping address and the weight of your items. This transparent pricing ensures that you know exactly what to expect when finalizing your purchase. We also strive to provide the most optimize price of transportation.

Tracking Your Shipment

Once your order is on its way, we provide a tracking number so you can monitor its progress in real-time. You will receive regular updates on the status of your shipment, giving you peace of mind as you eagerly await your package.

Delivery Times

Our commitment to timely delivery remains unwavering. Delivery times may vary depending on your location, chosen shipping method, and any potential customs clearance delays for international shipments. Rest assured, we work diligently to get your order to you as quickly as possible.

We are dedicated to ensuring your shopping experience is as smooth and convenient as possible. If you have any questions or require further assistance regarding shipping or any other aspect of your order, please don’t hesitate to contact our customer support team. We’re here to assist you every step of the way.

Thank you for choosing us for your padel & pickleball shopping needs. We look forward to serving you and providing you with the quality products and exceptional service you deserve.